The primary purpose of this study is to identify higher education administrators’ competencies in interpersonal, informational and decisional roles. Based on qualitative methodology, the reseracher interviewed 40 administrators (rectors, vice-rectors, deans, vice-deans, department, heads, directors and vice-director). Results indicate that while experienced administrators use their charisma and human relations, inxperienced ones prefer using legal power. Regarding decision-making, most of them are authoratian while some are delegators and few are supervisors. Finally, as far as administrators’ informational roles are concerned, although they are aware of the importance of the information age, a few administrators have competency in this role. It can be concluded that university administration is not considered a professional career in Turkey and they do not have adequate managerial competency. It is recommended that higher education administration should be accepted as a professional career and administrators should be selected among those who have managerial competency.
The primary purpose of this study is to identify higher education administrators’ competencies in interpersonal, informational and decisional roles. Based on qualitative methodology, the reseracher interviewed 40 administrators (rectors, vice-rectors, deans, vice-deans, department, heads, directors and vice-director). Results indicate that while experienced administrators use their charisma and human relations, inxperienced ones prefer using legal power. Regarding decision-making, most of them are authoratian while some are delegators and few are supervisors. Finally, as far as administrators’ informational roles are concerned, although they are aware of the importance of the information age, a few administrators have competency in this role. It can be concluded that university administration is not considered a professional career in Turkey and they do not have adequate managerial competency. It is recommended that higher education administration should be accepted as a professional career and administrators should be selected among those who have managerial competency.