The Relationship Between Teachers' Emotional Labor and Digital Burnout During the COVID-19 Pandemic Process

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Year-Number: 2022-Volume 14, Issue 4
Number of pages: 977-988
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Abstract

In this research, it is aimed to reveal the relationship between the emotional labor exhibited by teachers and the digital burnout they experience in the education and training environment in today's fast and intensive use of technology. The research was designed in the relational survey model, which is one of the quantitative research methods. The sample of the study consists of 467 teachers, who were determined by the non-random convenient sampling method in the central districts of Gaziantep. Research data were collected through the “Emotional Labor Scale” and “Digital Burnout Scale” together with personal information. In the research, it was revealed that there was a positive and significant relationship between the emotional labor that teachers exhibited and the digital burnout they experienced, and it was also concluded that emotional labor is a factor that predicts digital burnout. On the other hand, it was seen that teachers have a high level of emotional labor and a low level of digital burnout perception. Considering the result that emotional labor explains digital burnout at a low level, it may be suggested to researchers to conduct studies to investigate different factors that explain digital burnout

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